These terms and conditions do not affect your statutory rights. Your use of this
website is subject to your agreement to be bound by English law and to these terms and conditions.
Use of broadbandcompareuk.com is free .
We purchase information about individuals, properties and neighbourhoods from other
companies. We refer to these companies as 'our suppliers'. We, together with our suppliers, agents and
employees, take no responsibility for the contents of the result of a search, its completeness or its
You agree that you will not hold us, our employees, or any of our suppliers liable
for any direct or indirect damages, costs, losses or expenses of any nature resulting from the use or
misuse of the information delivered by us. You agree not to hold our suppliers liable for any delay in
delivery or if we fail to supply you or if we omit any information for any reason. You agree to
indemnify and keep indemnified us, our employees and agents and our suppliers against any claim or
action made against them for any losses damages costs or other expenses in connection with your use of
Our suppliers and we will take care to exercise reasonable skill in providing
accurate information to you. The information supplied to you is provided to our suppliers and us from
other companies whose accuracy we do not control or influence. We do not limit nor exclude any liability
we may have to you for death or personal injury caused by negligence. In any other instance you agree
that we have no liability to you for the use of broadbandcompareuk.com.
You agree that you will not use the information provided by us in any way that might
be detrimental to us or to our suppliers. We continually try to improve the services we offer and may
change the contents of this web site, the suppliers of information and any other aspect of our products
and services without notice.
We provide links to other sites on our website. These are provided for your
convenience. We have no control over the content of the linked web sites and assume no liability or
responsibility for their accuracy, completeness or otherwise.
In the event of any dispute between us regarding the interpretation of these terms
and conditions or the rights and obligations of either of us, as an alternative to any right you may
have to take legal proceedings in England, you may choose to submit the dispute to the Financial
Ombudsman Service. If you wish to do this, it is important that you follow the following complaints
procedure. First, please email us at firstname.lastname@example.org. Our complaints policy is that:
We will acknowledge your complaint usually within 24 hours and always within 2 working days.
We will deal with it confidentially.
We aim to provide a fair response within 5 working days.
If your complaint requires detailed investigation we will keep you advised regularly by email of
the progress we have made.
If you are unhappy with our response, you can appeal to our Joint Managing Directors for a
personal review of your complaint, by writing to the address below.
if your complaint is still not resolved after following the above steps, you are entitled to
refer it to the Financial Ombudsman Service.
We operate this website from our registered office at 20-22 Wenlock Road, London,
England, N1 7GU. In common with most others, this website can be accessed from almost anywhere in the
World. If you are not accessing the website from England or Wales, the laws that apply to your country
may well differ from those of England. In accessing this website, you agree that these terms and
conditions and your use of this website shall be governed in all respect by the laws of England, without
regard to conflict of laws or other regulation and in particular shall not be governed by the United
Nations Convention on the International Sale of Goods. We make no representation that materials on this
website are appropriate or available for use in other locations. Accessing this website from territories
where the content is illegal or unlawful is prohibited. If you choose to access this website from other
locations then you agree that you do so entirely at your own risk and that you are responsible for
compliance with local laws including any laws regarding the transmission of data exported either from
England or from the country in which you reside, or from the country you are in when you access the
which are necessary to its functioning and required to achieve the purposes illustrated in the